Privacy Policy

Established: October 2026 (last updated: October 2026)

Takara Kanri Co., Ltd. ("we", "us") handles the personal information entrusted to us through our website, contact form, LINE official account and other channels appropriately, in accordance with the Personal Data Protection Act (PDPA) of the Kingdom of Thailand and other applicable laws, as set out below.

1. Business operator

2. Personal information we collect

• Name, email address, company name
• Current place of residence (Japan / Thailand), expected arrival date, workplace
• Single or with family, family composition, budget, enquiry details
• LINE display name and the content of LINE conversations
• Information required for property applications and contracts (identity documents such as passport, employer details, etc.; at the time of application only)
• Information obtained through cookies and similar technologies, such as browsing history on our website

3. Purposes of use

• Responding to enquiries and providing property information and comparison lists
• Arranging viewings, handling applications and contracts, negotiating terms on your behalf
• After-move-in support (troubleshooting, etc.)
• Providing move-in benefits (covering moving costs, handing over vouchers or gifts)
• Informing you about our services
• Statistics and analysis to improve our services (in a form that does not identify individuals)

4. Provision to third parties

We do not provide personal information to third parties without your consent, except in the following cases.

• Providing information to property owners or management companies to the extent necessary for applications and contracts
• Providing information to moving companies to the extent necessary to deliver Benefit 1 (free moving)
• Where required by law, or where necessary to protect a person's life, body or property

5. Outsourcing and external services

We may outsource part of our operations or use external services such as the following, and we supervise such providers appropriately.

• LINE official account (LY Corporation, etc.)
• Hosting services for the website and contact form
• Access analytics tools (Google Analytics, etc.)

These services may store information on servers outside Thailand (Japan, the United States, etc.). We take the protective measures required by applicable law.

6. Retention period

Personal information is retained only for as long as necessary to achieve the purposes of use and is deleted or disposed of appropriately when no longer needed. Contract-related information may be retained for the period required by law.

7. Security

We take necessary and appropriate security measures to prevent unauthorised access to, and loss, leakage or alteration of, personal information.

8. Your rights

You may request disclosure, correction, deletion or suspension of use of your personal information held by us, or withdraw your consent. Please contact the office below. After verifying your identity, we will respond promptly in accordance with applicable law.

9. Cookies

Our website may use cookies and similar technologies to improve convenience and analyse usage. You can disable cookies in your browser settings, but some functions may then be unavailable.

10. Changes to this policy

We may revise this policy in response to changes in law or our services. The revised policy takes effect when posted on this page.

11. Contact